Outsourcing Management-Creating Value Through Collaboration 
Last date for registration: 26 Feb, 2016
End Date : 09 Mar, 2016
Early Bird Discount Date : 15 Feb, 2016
Residential Early Bird Fee(excluding GST) : Rs. 61,750
Non-Residential Fee(excluding GST) : Rs. 57,500
Non-residential Early Bird Fee(excluding GST) : Rs. 54,625
Outsourcing has been a major initiative in recent years for addressing issues relating to growth. Many critical areas of business are being outsourced, therefore it is extremely important that the process is designed and managed to take care of the pitfalls while ensuring expected business results. Companies entering into outsource arrangements often have limited experience of the process; however for the outsource service providers, it is their core business, and this is reflected in the contract and the arrangements to which they commit.
• Understanding the concept of value creation through outsourcing
• Sizing up the strategic challenge and applying business model design to outsourcing through stakeholder analysis and creating processes for building sustainable partner relationships
• Managing the transition from vertically managed structures and processes to horizontal relation-ships and processes
• The utilization of measurement approach goal definition and tracking through SLAs, process improvement, quality and standards, surveys and presentation of new ideas to executive committees
• End-to-end performance management
• Metrics and incentives
• Strategic governance
• Communication processes for sustaining a high commitment relationship
• Reviewing performance
• Unlocking outsourcing value
• Leveraging tangible and intangible assets for business growth
• Personal action plan of participants
• Outsourcing business models
• Processes for building sustainable partner relationships
• Transition program from vertically managed structures and processes to horizontal relationships and processes
• Leveraging tangible and intangible assets for business growth
• Performance management
Senior managers who own the outsourcing initiatives, senior executives managing partner relationships, influencers who encourage outsourcing initiatives, executives who are involved in horizontal relationships (if possible, including executives from the outsource service providers), business development managers who interface with channel partners
Dr. S Raghunath is a Professor of Corporate Strategy and Policy at Indian Institute of Management Bangalore. He is currently involved in teaching, consulting and research related to the growth strategies of information technology companies in India, strategic development of MNC subsidiaries in India and strategic outsourcing.
Dr. Raghunath has coached many top managers of Indian as well as multinational companies. For 24 years he has been offering professional services to a number of companies such as Bharti Airtel, Hutch, General Electric, General Motors, IBM, Essar, HP, Metro Cash & Carry, Satyam, Wipro, SAIL, Tata Steel, Volvo and Ashok Leyland. He is a registered consultant with the Office of Projects Services, UNDP, New York.
Dr. Raghunath has published several papers, case studies and book chapters. He has been quoted in publications such as Economic Times, Business World, Business Line and Computer Today. He was also writing a column for Business Outlook.
Dr. Raghunath serves as an independent director on the board of KTwo Technologies, Alkor Technologies, India Satcom, National Venture Capital Fund, India Board of Academy of International Business.
Programme Charges*
Residential: Rs. 65,000/-(subject to availability of rooms on campus)
Non-residential: Rs. 57,500/-
Early bird cut-off date: 15-Feb-2016
Residential: Rs. 61,750/-
Non-residential: Rs. 54,625/-
Please Note * Please add service tax at prevailing rates to the programme fee. Group discount (10%) may be availed for a group of 5 or more participants from an organization for a programme, on upfront payment before the start of the programme.
All enrolments are subject to review and approval by the programme director. Joining Instructions will be sent to the selected candidates 10 days prior the start of the programme. Kindly do not make your travel plans unless you receive the letter from IIMB.
A certificate of participation will be awarded to the participants by IIMB.
Registration
Please logon to IIMB website www.iimb.ac.in/eep for registering online. Do feel free to get back to us if you should have any clarification.
Executive Education Programmes
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