Working Papers

Benchmarking the Supply Chain Performance: Development of A Framework

Working Paper: 
146
Author: 
Prof. Janat Shah and Nitin Singh
Year: 
1999

In this study, a framework is developed which uses financial metrics to help a firm benchmark its relative position and identify specific supply chain processes that need improvement.

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Segmented Service Quality Audit (SSQA) for Banks: An Empirical Analysis

Working Paper: 
145
Author: 
Prof. Ashok Thampy and T R Madanmohan
Year: 
1999

Since 1990, the Indian economy has moved towards greater openness and less controls. Many of the regulations which restricted entry, expansion of capacity and competition have been removed. This has increased the number of choices for the Indian consumer as well as competition among firms.

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How to Ensure Greater Success in Implementing Organisational Improvement & Restructuring Programmes

Working Paper: 
144
Author: 
Prof. C M Reddy
Year: 
1999

Indian economy has gone through a process of gradual de-regulation in the eighties and this process has accelerated further in nineties. Globalisation and liberalisation have become the catch words of the nineties.

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Economic Reforms and Sustainability - A Conceptual Analysis & Framework

Working Paper: 
143
Author: 
Prof. N Naganna
Year: 
1999

Both economic reforms and sustainability havecometothefore atthesametimein recent years. In fact, they are contradictory to each other as also their underlying principles conflict with each other.

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Academy-Industry Cooperation: towards a New Convenant for Indian Business Competitiveness

Working Paper: 
142
Author: 
Prof. Chiranjib Sen
Year: 
1999

The role that knowledge plays in competitiveness in the market place, has increased dramatically over the last two decades.

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A Process Typology of Knowledge Transfer between Academics and Practitioners in Joint Product Development Projects

Working Paper: 
141
Author: 
Prof. Ganesh N Prabhu
Year: 
1999

A grounded process typology of knowledge transfer between academics and practitioners emerged from a synthesis of case study research involving forty interviews of participants involved in twelve university-industry joint product development projects.

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Privatization and Entrepreneurial Transformation: The Role of Developmental Financial Institutions

Working Paper: 
140
Author: 
Prof. Gerard George and Ganesh N Prabhu
Year: 
1999

With ongoing privatization efforts in emerging economies, governments have supported developmental financial institutions (DFI) to spur entrepreneurial activity in the absence of private venture capitalists.

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Brand Success Evaluation in Selected Personal Care Products

Working Paper: 
139
Author: 
Prof. Y L R Moorthi
Year: 
1999

Academics as well as practitioners offer opinions about brand success. For instance it is felt that Lifebuoy is a success while Crowning Glory is a failure. It is easy to identify success and failure in the above cases because Lifebuoy sells more than a lakh tons while Crowning Glory is not stocked in retail outlets.

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